How long will it take to receive my order?
All orders are mailed USPS and will be shipped by the next business day. You will notified if the item is on backorder.
How much is shipping?
Orders consisting of 5 items or less will incur a $6 shipping and handling fee. Orders of 6 or more items will incur a $12 S&H fee.
Do you ship internationally?
At this time, we only ship within the United States. We apologize for any inconvenience.
What is your return policy?
Full price merchandise can be returned for a full refund or exchanged within 30 days of delivery date. Sale merchandise can be returned for a full refund or exchanged within 14 days of delivery date. Items marked final sale cannot be returned or exchanged at any time. Hogan Road does not cover return shipping costs.
Shipping and handling charges are non-refundable unless an error was made by Hogan Road.
We will only accept returns for items that have not been worn, altered or washed.
Upon receipt of returned goods, Hogan Road reserves the right to deny a refund if the merchandise does not meet the return policy requirements. If the item is in acceptable condition, Hogan Road will then send a confirmation email. Please notify us before returning items by mail.
How do I contact a customer service representative?
We are here to serve you! Please contact us via email with any questions or concerns. We will return your email in a timely manner.
What if my item is damaged?
We pride ourselves on making sure each order is packed properly to ensure a damage-free arrival. In the event that you receive a damaged item, we will gladly replace or exchange that item in a timely manner. Please contact us immediately if your items arrives damaged.
Having trouble placing your order?
We are here to help! If you’re having trouble placing your order, please contact us via email (firstname.lastname@example.org). We will get back with you as soon as possible.